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GROUP FACILITATION
Course description
With the advent of collaborative work environments, a great deal of time is spent in meetings and group
sessions. Supervisors and managers increasingly are called upon to ensure productive outcomes from
meetings and to facilitate various group interactions. Learn how to plan meetings and guide elements of
the group process as skilled facilitators. Discussions and exercises center around practices of setting
goals and planning agendas/outlines, actions for staying on track, and tactics for involving all players
in the group process.
Course objectives
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In this program, participants will learn how to:
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1) Prepare, organize, and conduct meetings that serve to meet the primary objectives of all those
attending;
2) Utilize a creative, dynamic model of communication that will allow them to comfortably facilitate
in a variety of meeting formats;
3) Be more in tune with themselves and the members of their group;
4) Develop agendas/outlines;
5) Successfully present ideas and overcome hostility and resistance; and
6) Implement pre/post-meeting strategies to ensure desired results.
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The basic outline for this course is:
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1) The Introduction to Group Facilitation
2) The Facilitator's Role
3) Meeting models
4) Nerves and fear
5) Preparation for the facilitator
6) Acting assertively/dealing with hostility/lack of participation
7) Developing agendas/outlining
8) Role-playing/individual and group exercises
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